Shipping & Delivery

We ship to Canada, the USA, and the United Kingdom. Enjoy free standard shipping on all orders over $50. Please allow up to 4 business days for your order to be processed and shipped.

 

Once your order ships, you’ll receive an email with your tracking number so you can follow your package every step of the way. Please allow up to 3 business days for tracking to update. Tip: If you don’t see the email, check your Junk folder!

Order Processing
All orders require 1–4 business days to be processed before shipping. Orders placed on weekends or holidays will be processed the next business day.

Address & Order Changes
Once an order is placed, we’re unable to make changes to the shipping address, items, or delivery method. Please double-check your information before checkout.

Delays or Lost Packages
We work hard to get your order to you on time, but once it’s in transit, we are not responsible for lost, stolen, or delayed packages. Please ensure your shipping address is correct—orders returned or undeliverable due to incorrect details aren’t covered. Customs or carrier delays may also occur and are outside our control.

Returned-to-Sender Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, reshipping fees will apply.

Thank you for shopping with Vixen Nights—we’re all about keeping your experience smooth and stress-free. 💋